Shipping & Return Policy
We are happy to offer you free standard shipping for all orders! These shipments typically arrive within 5-10 business days.
(Subject to change at any time)
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Returns are accepted within 30 days of purchase, shipping paid at the cost of the purchaser.
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For CUSTOMIZED products, returns are not accepted.
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Product Condition: All parts and packaging must be included in like new condition to be eligible for a return, and you must include defective or damaged parts.
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If your refund is approved, charges will be refunded to your original form of payment, or store credit, less all shipping costs, within 7 days of receiving the return.
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Gift wrapping charges are non-refundable.
If you have an issue with your order, or the product you received, please don't hesitate to reach out to us below!
I will do everything I can to help, and make it right before you incur a return shipping cost.
Our quality and customer happiness is our #1 priority, so if you believe you have received a defective product, we will be happy to replace it and accept any feedback you have for us!
If you would like to initiate a return, please email us using the form or our email address below, and have your order details handy. It is very helpful to snap a photo of any damaged or defective items, as this well help us to process your return faster.
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Once the information has been provided to us, and we have received your return, your refund (less all shipping costs) will be processed within 7 business days, to your original form of payment.
customerservice@artisticatmosphere.com
Phone: 810-584-5984